Rate Limits Below Annual Subscription

DeplorableTM

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I do have an annual subscription. I am not using the 120 per minute or 4000 calls per hour. The dashboard shows 708 call this month, which I think reset about a week ago. So I should be well below being throttled.

I do have backoff logic installed if I get an initial rate limit error. if after 3 tries I also wait 30 minutes. When I get the errors it happens multiple 30 minute wait intervals. So I do think either my account is not getting properly recognized as yearly or there is a separate issue.

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R6Data

@DeplorableTM Are you sure you haven't made more than 120 calls in one minute on multiple occasions? because 120 calls per minutes is the current rate limits for the api calls

DeplorableTM

I am fairly certain that I am not. Its small what I am doing. 4 Players x 2 calls = 8 requests per poll cycle. at 30 minute polling intervals thats 16 request/hour. If annual plan is a 4,000/hour and 120/minute im roughly at .4% of my hourly limit. In my dashboard it shows ive made a total of 831 calls this month, which I think started on 4/23 (thats when I purchased the annual plan) The dashboard doesn't break it down by hour/day etc...

Can you not see how many calls I am making to confirm?

DeplorableTM

PS, I only make the calls every 30 minutes as well. so if it fails it waits 30 minutes which should reset the minute rate and it often fails again the next 30 minutes.

R6Data

@DeplorableTM We're trying to figure out what the problem is. We'll let you know as soon as we find out anything.

Rate Limits Below Annual Subscription

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