On the Ultra Yearly plan, is the cache time different than the pro plan? ie I know on free plan stats in the api are updated every 3 hours, on pro plan its 1 hour, what is it on the Ultra Yearly plan?
On the Ultra Yearly plan, is the cache time different than the pro plan? ie I know on free plan stats in the api are updated every 3 hours, on pro plan its 1 hour, what is it on the Ultra Yearly plan?
@DeplorableTM On the ultra and ultra yearly plan the stats are updated every 30 minutes. This is the current configuiration.
Ok great thank you. I think this is an improvement then, I am on the yearly plan and it had been 1 hour so now its 30 minutes? Thats fantastic.
no if you have the annual pro subscription the cache is always one hour, it is half an hour only for the ultra monthly and ultra annual subscriptions
Ok, sorry you did say ultra and ultra yearly. Can I upgrade from pro yearly to ultra year and is the upgrade then prorated for what I have already paid on the pro yearly?
yes correct. im on pro yearly/annual and was looking at upgrading to ultra yearly. when I look at pricing there is no button fro me to try to purchase ultra and when I go to manage subscriptions i don't see an upgrade option either.
@DeplorableTM We haven't yet implemented the ability to switch between plans specifically, a system that calculates the difference in cost and adjusts the price accordingly. This is a feature we plan to add as soon as possible, so we ask for your patience for a few more days.
let me know. I also say you added a Mega plan, what are the cache limits on that?
yes we added the mega plan and in that the cache is 20 minutes on the various stats
Thats great, let me know when you have it setup to upgrade plans
@DeplorableTM yeah sure
@DeplorableTM we will implement it this week.
Thanks, any update on the timeline? I don't want to hassle you but im anxious to give you more money :)
Hi, we are implementing it today, so we're gonna release tomorrow.
great news, im anxious to upgrade and try it out. i don't need all the extra API calls at this point but the 20 min refresh on the API data is very appealing.
ps. In looking at my invoice I am on the yearly ultra plan. however I was getting 1 hour refreshes instead of 30 minutes as you stated above. The last couple of days though the data seems to be refreshing every 3 hours. so I don't know if its an issue with the cache, my api key or something else. Also in the billing I am seeing only 50k calls alloted when ultra should be 100,000. It seems like at one point it was showing 75k and then went back down to 50k. Im not using all those calls, I am more interested in the cache time so between the 3 hours delay and it showing 50k calls my account seems to be recognized as pro and not ultra. I am interested in moving to the mega when you get the upgrade implemented but I want to make sure it is the 20 min as stated above. also, would I need to regenerate a new API key or just keep the same one after going to mega?
Our records show that you are subscribed to the annual Pro plan—not the Ultra plan—so you are limited to 50,000 monthly calls. If you have noticed any bugs on your account, could you provide us with screenshots? Additionally, if you were to switch to the Mega plan, you would have a 20-minute cache for the `/v2/profile` endpoint and a 30-minute cache for the `/v2/operators` endpoint. We were considering reducing the cache for `/v2/profile` to 15 minutes, though that is currently just a possibility. In any case, if you wish to upgrade, you will need to wait until we release the update that calculates the price difference between the subscription plans.
And no, you don't need to create a new API key; you can keep using the same one. The system automatically updates the API key type linked to your subscription plan.
where can i add screen shots? i don't see an attach or the ability to paste them here.
You can join in our discord server
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